What insurance coverage do you have?
Prime Pace Logistics is fully insured to provide comprehensive coverage for all shipped items. Our insurance policies include protection against loss, damage, and theft during transit. We prioritize the security of your packages and ensure that you are covered in the unlikely event of any unforeseen circumstances.
What courier vehicles do you use?
We operate a diverse fleet of courier vehicles, including vans, trucks, and specialized vehicles equipped to handle a variety of shipments. Our vehicles are well-maintained, ensuring the safe and secure transportation of your packages, regardless of size or nature.
What does it cost for a courier?
Our pricing is competitive and transparent. The cost of courier services depends on factors such as package size, weight, destination, and any additional services required. Contact our customer support or use our online quote tool for accurate and detailed pricing tailored to your specific shipment needs.
What is the largest package you can deliver?
Prime Pace Logistics can handle large and oversized packages. Our team will work with you to determine the most suitable shipping solution based on the size and weight of your item. For specific inquiries regarding exceptionally large shipments, please get in touch with our customer support for personalized assistance.
How quickly can you collect my package?
We offer swift pickup services to ensure the timely processing of your shipment. The collection time depends on your location and the nature of the request. Contact our customer support or schedule a pickup through our online portal for a prompt and efficient response.
Do you offer medical courier services?
Yes, Prime Pace Logistics provides specialized medical courier services. We understand the sensitive nature of medical shipments, and our dedicated team ensures secure and timely delivery of medical supplies, pharmaceuticals, and equipment. Rest assured that your medical packages are in safe hands.
What hours are you open, and when do you make deliveries?
Our operational hours vary, and we strive to accommodate the diverse needs of our clients. For specific information on our operating hours and delivery schedules, please refer to our website or contact our customer support for the most accurate and up-to-date details.
What is the heaviest item that can be delivered on
the same day?
We can deliver heavy items on the same day, depending on the specific requirements and logistics involved. Contact our customer support to discuss the weight and dimensions of your item, and we'll work together to find the best solution for your same-day delivery needs.
What areas does your courier service cover?
Prime Pace Logistics provides nationwide coverage, reaching various cities, regions, and remote areas across the UK. Our extensive network ensures that your packages can be delivered to virtually any location within our service area. Check our coverage map on our website or contact our customer support for detailed information on specific service areas.
Do You Have More Questions in Mind?
Absolutely! We believe in keeping you well-informed. For the latest information and detailed answers to frequently asked questions, head over to our FAQs page on the website. We regularly update this section to ensure you have the most current and comprehensive details about our services, policies, and more. Your satisfaction is our priority, and we're here to provide all the information you need.
Visit our FAQs page now for the latest updates!
